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North America

ServiceNow Development Engineer

Job ID: 148371 
Required Travel :No Travel 
Managerial - No 
Location: :USA- Alpharetta (Customer Site) 

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on Snapchat or send your images on Instagram, you get great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

In one sentence

You will help design, build, and support the ServiceNow solution for the network domain within AT&T’s.
You will configure and develop custom applications in the ServiceNow system, including creating workflow, using JavaScript to access the ServiceNow APIs.

What will your job look like?

• Analyzes system requirements and help leads design and development activities
• Provides technical leadership for the integration of requirements, design, and technology
• You will assume ownership and accountability of specific modules within an application, develop, provide technical support and guidance during the project’s life cycle
• You will provide problem resolution for critical / complex issues.
• You will ensure that documentation related to specific modules / applications is correct and up to date 
• You will maintain quality in the solutions delivered
• You will work to improve performance and stability of the application 
• You will communicate effectively/appropriately with internal and external parties; keeping team members and PM informed

All you need is...

• Bachelor's degree in Science/IT/Computing or equivalent
• 4+ years' experience in software development
• ServiceNow Developer with appropriate certification, minimum:
 o ServiceNow Certified System Administrator
 o ServiceNow Certified Application Developer
• Experience in the implementation, administration, maintenance, and enhancements of ServiceNow
• Experience with one or more of the following:
 o UI Builder
 o RTE, IRE for data transformation
 o Building new flows using Flow Designer
• Experience integrating ServiceNow with external systems through SOAP and/or REST web services
• Experience developing on the ServiceNow platform including creation and/or customization of the core applications
• Experience with Service Catalog, Asset, CMDB Management
• Ability to troubleshoot and diagnose problems quickly and communicate proposed solutions
• Ability to work efficiently with the different groups remotely and locally

Even Better if You Have...

• OSS domain knowledge
• Agile (Scrum, SAFe) experience

Why you will love this job:

• You will be challenged to design and develop new software applications
• You will serve as an expert in specific technology
• Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
• We provide stellar benefits including health, dental, parental leave and UNLIMITED VACATION!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce                      

reasons to work for amdocs

Card image cap Join a leading global software and services provider championing creativity and technology to build a better connected world

Card image cap Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment

Card image cap Work for a company that serves the world’s largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone

Card image cap Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony

Card image cap Help drive partnerships with some of the world’s largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud

Card image cap Immerse yourself in one of the largest end-to-end DevOps departments in our industry

Card image cap Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services

Card image cap Grow with a global leader with opportunities to develop, learn and upskill yourself


Perks And Benefits

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Treat yourself with generous holidays gifts from Amdocs

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Access tons of complementary learning and upskilling programs to stay on top of what's new in your field

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Enjoy our generous paid parental leave policy

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Enjoy a wide range of fun company activities for you and your family

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Secure your and your family's future with Life and Disability insurance

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Take paid time off to volunteer for the causes that you're passionate about

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Explore internal mobility opportunities. Experience different roles within Amdocs

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Stay grounded with wellbeing and mediation courses, lectures and self-development tools

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta