Share this Job

APAC

Technology Specialist (Middleware/Jenkins)

Job ID: 151328 
Required Travel :Minimal 
 
Location: :[[reqLocation]] 

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

Overall responsibility for one or more large-scale activity. Building and being responsible for the unit's strategy and roadmap to achieve interpersonal business, operational and delivery goals as well as end-to-end management of the testing engagements, including professional, financial and HR aspects.

Support multiple customers during project lifecycle by ongoing matrix and complicated team/task management

What will your job look like?

You will:

  • Lead sophisticated Infra team/tasks in matrix environment with diverse variety of tasks/challenges
  • Interact and work with multiple infra and IT teams as part of environment setup, maintenance and support
  • Act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
  • Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including partners without database understanding.
  • Ensure the detailed handover between shifts and monitor and publish the SLA achievement by keeping track of all significant metrics.
  • Ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional demeanor.
  • Evaluate new technologies to meet business needs or to tackle business problems
  • Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive interpersonal integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.
  • Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
  • Perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on).
  • Report and properly document errors that are detected.

All you need is...

  • Bachelor's degree in Computer Science, Engineering or a related field
  • Experience as Integration Engineer in different stages of SDLC (Software Development Process)
  • Proficiency in Shell Scripting and Automation
  • Good knowledge of UNIX/Linux Server platform
  • Skills required: Midleware, Weblogic, SQL, Unix, AWS, Linux, VMWARE, DevOps, Kubernetes, Jenkins, C1/CD, GItBit
  • Good to have skills: Jenkins, DevOps, Oracle, Kafka, Postgrse, HyperV
  • Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies
  • Proven experience with CC (Configuration Control) tools

Why you will love this job:

  • Build your skills and work on a broad scope of activities
  • As you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
  • We will provide you a scope for professional development
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce                      

reasons to work for amdocs

Card image cap Join a leading global software and services provider championing creativity and technology to build a better connected world

Card image cap Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment

Card image cap Work for a company that serves the world’s largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone

Card image cap Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony

Card image cap Help drive partnerships with some of the world’s largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud

Card image cap Immerse yourself in one of the largest end-to-end DevOps departments in our industry

Card image cap Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services

Card image cap Grow with a global leader with opportunities to develop, learn and upskill yourself

Amdocs AWARDS
 

Perks And Benefits

Card image cap

Treat yourself with generous holidays gifts from Amdocs

Card image cap

Access tons of complementary learning and upskilling programs to stay on top of what's new in your field

Card image cap

Enjoy our generous paid parental leave policy

Card image cap

Enjoy a wide range of fun company activities for you and your family

Card image cap

Secure your and your family's future with Life and Disability insurance

Card image cap

Take paid time off to volunteer for the causes that you're passionate about

Card image cap

Explore internal mobility opportunities. Experience different roles within Amdocs

Card image cap

Stay grounded with wellbeing and mediation courses, lectures and self-development tools