Learning Program Expert ( Pune + 65393 )

Date: Mar 9, 2019

City: Pune, MH, IN

Company: Amdocs, Inc.

Job ID: 65393 
Required Travel :Minimal 
Managerial - No 

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

In one sentence

The Learning and OD Business partner is a proactive trusted advisor to our customers (HR & business leaders), who constantly holds the organizational diagnosis in order to support the mitigation of business opportunities and challenges. He/She initiates, develops and leads programs and processes within a business group, to strengthen the organization capacity and support business growth.

What will your job look like?

Job Description:

Learning program expert (LPE) core mission is to engage and partner stakeholders in the BU and in corporate, in order to assist the units achieve their goals by promoting learning solutions.

Role Responsibilities:

  • Generate learning work plans, based on Learning needs analysis (periodically and ongoing)
  • Act as a trusted advisor and learning consultant with Business stakeholders
  • Managing and governing BU learning processes including budget allocation and prioritization
  • Implement new learning solutions that meet business objectives and targets
  • Establish and implement infrastructures as well as learning solutions to support needs



  • Structured, Well organized, Methodical
  • Strategic thinker, as well as drill down into the details
  • Excellent engagement & communication skills
  • Customer and Service oriented
  • Ability to multi-task in a high-pressure, dynamic environment
  • Proven ability to lead and manage - assertive personality and ability to drive activities ad prioritize in a matrix organization 
  • Ability to combine technical understanding with a strong business view
  • Self-learner and Self-managed

All you need is...

  • 5 - 7 years of proven record of a strong customer focus
  • Proven background in training
  • Proven experience of working with senior management
  • Good MS office knowledge (Word, Excel, PowerPoint) - Must
  • Familiarity with L& D process & procedures- advantage
  • Self-starter, highly motivated and able to execute on plan with limited management supervision
  • Strong leadership traits: strategic thinking, creativity, visionary, charismatic and influencer
  • Works well in culture that is collaborative and consultative, able to work in highly matrix environment
  • Can see the big picture and end state – beyond the hurdles to get there; personal energy and drive that motivates and inspires others

Why you will love this job?

This is a unique opportunity to develop and lead programs and processes within a global organization, to strengthen the organization capacity and support business growth.


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