Regional People Partner ( Pune + 71751 )

Date: Feb 5, 2019

City: Pune, MH, IN

Company: Amdocs, Inc.

Job ID: 71751 
Required Travel :Minimal 
Managerial - No 

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

Role Description

The Regional People Partner Team is responsible for ensuring elevated Employee Experience at Amdocs India with the regional objective of attraction and retention of Quality Talent for delivering business.

RPP Mission

  • We are the people hub ensuring employees & people managers navigate successfully in the organization while creating a sense of belonging and supporting their wellbeing.
  • We sense the field and provide a consistent employee experience.
  • We mentor and guide managers through their moments of truth in topics ranging from employee relations to managerial development opportunities

Key Responsibilities

  • Has strong regional presence to provide guidance and consultancy to people managers, team leads and employees on their day-to-day work life, with the focus on elevated employee experience and org spirit.
  • Enable people managers to better engage their team members through one-to-one connects, counselling, coaching and other methods.
  • Proactively approach people managers in their moments of truth during the employee life cycle, sensitive Employee Relations issues and HR processes.
  • Strong vector at enhancing people management skills.
  • Being highly accessible & visible to employees.
  • Sensing and reflecting back to business units and regional issues that impact employee experience and engagement.
  • To be people advocate and change agent while pushing forward the region to become people centric.
  • Design and drive interventions in collaboration with the leaders and managers for employees at Amdocs.
  • Maintain awareness of employee satisfaction to improve moral, communication to the stakeholders and ensure engagement through leaders and support functions. Leveraging information through surveys, attrition analysis, employee connects to provide insights to leaders and managers as well as the relevant stakeholders in support functions.
  • Identify focus areas for intervention and support, to promote positive organizational culture based on Amdocs Values and Code of Ethics.
  • The goal is to bring in ‘outside-in’ perspective and relevant innovative solutions to take care of people in this digital age.
  • Localize employee practices to local needs

Core Competencies

  • Strong passion to care for people and make a difference in their lives and their engagement with Amdocs.
  •  Effective verbal and written communication skills.
  • Problem solving/research.
  • Creativity/innovation.
  • Appetite to explore possible solutions, implement and improvise.
  • Being agile and adaptive around people centered priorities; personalizing in a human way.
  •  Enjoys coaching and helping people be themselves and make a difference.
  • Confident to have courageous conversations in conduct matters to shape our culture.
  • Collaborative, able to work across organizational entities to build and maintain strong networks


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