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India

Software Engineer (ServiceNow Developer)

Job ID: 171869 
Required Travel :Minimal 
Managerial - No
Location: India- Pune (Amdocs Site) 

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

Responsible for design, development, modification, debug and/or maintenance of software systems

What will your job look like?

•    You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
•    You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
•    You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.
•    You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.
•    You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
•    You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.
 

All you need is...

Must to Have 
•    Bachelor's degree in Science/IT/Computer Science or equivalent
•    1- 7 years of experience working on the implementation, configuration, and/or development of the Service Now tool.
•    Service Now Experience should include scripting in Service Now, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the Service Now platform including the creation and/or customization of the core applications 
•    Good Experience of a Service Now development including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
•    Candidates should possess the skill to develop on the Service Now platform including the customization of the service now core applications such as Incident, Problem, Change, and Service Catalog, knowledge management, etc.
•    Experience with working or developing with JavaScript 

Good to Have
•    Experience with Development of ServiceNow Service Portals
•    Good experience for implementing systems using the Agile/Scrum methodology
•    Should have good working experience with ITSM tools is plus
•    Custom application development on the Service Now platform including Custom UI Pages and content in the CMS.
•    Experience with HTML5, Jelly, jQuery and Angular JS is a plus
•    Experience in service now Integrations (SOAP,REST, and JSON as well as JDBC and file imports) is plus
•    Experience on Orchestration and Discovery is plus
•    Service Now Systems Administration and Service now Implementation Certified is plus
•    ITIL process knowledge. 
•    ITIL V3 foundation certification is an Add-on.
•    Experience with rebuilding legacy applications in Service Now a plus.
•    Experience with upgrades/multiple versions is plus

Why you will love this job:

•    You will be challenged to design and develop new software applications.
•    You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.
 

 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce                  

reasons to work for amdocs

Card image cap Join a leading global software and services provider championing creativity and technology to build a better connected world

Card image cap Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment

Card image cap Work for a company that serves the world’s largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone

Card image cap Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony

Card image cap Help drive partnerships with some of the world’s largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud

Card image cap Immerse yourself in one of the largest end-to-end DevOps departments in our industry

Card image cap Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services

Card image cap Grow with a global leader with opportunities to develop, learn and upskill yourself

Amdocs AWARDS
 

Perks And Benefits

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Treat yourself with generous holidays gifts from Amdocs

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Access tons of complementary learning and upskilling programs to stay on top of what's new in your field

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Enjoy our generous paid parental leave policy

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Enjoy a wide range of fun company activities for you and your family

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Secure your and your family's future with Life and Disability insurance

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Take paid time off to volunteer for the causes that you're passionate about

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Explore internal mobility opportunities. Experience different roles within Amdocs

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Stay grounded with wellbeing and mediation courses, lectures and self-development tools