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Global Business Continuity Manager

Job ID: 162308 
Required Travel :Up to 25% 
Managerial - Yes
Location: Israel- RAANANA (Amdocs Site) 

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at

In one sentence

In this role you will be responsible for maintaining and growing the Business Continuity Management program for Amdocs. This program will ensure the company has actionable and flexible plans to enable resilience of operations. 

What will your job look like?

•    Consistently monitor the company’s BC/DR capabilities to ensure they are ‘incident ready’ 
•    Develop a BC/DR Program roadmap that leverages industry best practices to mature the capability to the desired target state
•    Manage a global team of BCP/DRP experts throughout all the BCMS lifecycle elements 
•    Discover, analyze, and certify the alignment of business recovery requirements with IT recovery capabilities to ensure plans are sound
•    Ensure that IT DR applications have a fully documented, tested, executable plans that contain all the Required information, reflect current conditions from an IT infrastructure recovery standpoint, and able to support the recovery objectives of the organization.
•    Develop a comprehensive testing roadmap and conduct tests that include coordinated recoveries with business operations; develop reports and action plans
•    Provide support during emergencies, incidents or crises that require the activation of continuity plans
•    Perform all BCMS activities as per ISO 22301, assess program maturity, identify gaps, and build yearly roadmap for the program.
•    Provide internal/external audit support to other Amdocs teams and customers
•    Develop, implement and maintain programs to educate and raise BCM awareness among employees 
•    Ensure customer contractual obligations related to Business Resilience are identified and incorporated in the Program on an ongoing basis. 
•    Provide subject matter expertise to all business units

All you need is...

•    Bachelor’s Degree in a relevant field
•    Clear understanding of BCM from the business perspective 
•    8-10 years of BCM experience including program management
•    Excellent planning, organizational and execution skills
•    Be a proven creative thinker with a problem-solving approach
•    Excellent interpersonal and customer communications skills, the candidate must demonstrate and ability to motivate and influence management and other staff members to maintain an overall business continuity capability that will satisfy the business needs.
•    Strong understanding of crisis management and incident response
•    Strong problem solver by analyzing and understanding issues, problems or challenge and developing solutions.
•    High level of English (Near mother-tongue level)

Preferred qualifications:
•    Master’s degree in relevant field  
•    Hold one or more relevant industry certifications – CBCP, CBCI, MBCI 
•    Experience in root cause analysis, industry benchmarking and data interpretation
•    Knowledge of cloud and on-premise disaster recovery, ransomware, and business resumption technologies, processes and practices

Why you will love this job:

  • You will have the influence on many of the security teams in Amdocs and therefor the whole company
  • You will bring the innovation into security teams in Amdocs
  • You will have the independence to design the role as you think and like

 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce                  

reasons to work for amdocs

Card image cap Join a leading global software and services provider championing creativity and technology to build a better connected world

Card image cap Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment

Card image cap Work for a company that serves the world’s largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone

Card image cap Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony

Card image cap Help drive partnerships with some of the world’s largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud

Card image cap Immerse yourself in one of the largest end-to-end DevOps departments in our industry

Card image cap Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services

Card image cap Grow with a global leader with opportunities to develop, learn and upskill yourself


Perks And Benefits

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Treat yourself with generous holidays gifts from Amdocs

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Access tons of complementary learning and upskilling programs to stay on top of what's new in your field

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Enjoy our generous paid parental leave policy

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Enjoy a wide range of fun company activities for you and your family

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Secure your and your family's future with Life and Disability insurance

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Take paid time off to volunteer for the causes that you're passionate about

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Explore internal mobility opportunities. Experience different roles within Amdocs

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Stay grounded with wellbeing and mediation courses, lectures and self-development tools