Software Support Engineer - AMDD Resource

Date: Feb 12, 2019

City: San Juan, PR, PR

Company: Amdocs, Inc.

Job ID: 71509 

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day. Amdocs is an equal opportunity employer. We take affirmative measures to ensure against discrimination in employment, recruitment, job postings, compensation, termination, and other conditions of employment against any employee or job applicant, including on the basis of race, color, gender, national origin, age, religion, disability, sexual orientation.

In one sentence

Responsible for providing best-in-class technical support to a global customer base.

What will your job look like?

  • You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
  • You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, supportable and demo the software products to stakeholders
  • You will investigate issues by reviewing/debugging code, provides fixes and workarounds, and reviews changes for operability to maintain existing software solutions.
  • You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, work with cross functional teams to achieve goals.
  • You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
  • You will be encouraged to actively look for innovation and continuous improvement, efficiency in all assigned tasks.

All you need is...

  • Bachelor's degree in Science/IT/Computing or equivalent
  • 5 years of experience in a software engineering role
  • Programming knowledge in C/C++, tuxedo is must.
  • Knowledge of Billing, AMDD/BritBill module of Amdocs Billing product.
  • Ability to quickly resolve billing or bill related issues in real time.
  • 2-3 years of knowledge in Unix/Linux
  • 3+ years of telecom experience - preferred.
  • Good knowledge in Object Oriented Design and development
  • Fluent English (written and spoken)

Why you will love this job:

  • You will gain valuable experience and wide knowledge of Software integrative systems
  • You will have the opportunity to be exposed to advanced market technologies
  • You will work with multi channels and divers area of expertise

     

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