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EMEA

Professional Services Specialist (Openet Solution Delivery)

Job ID: 148045 
Required Travel :Up to 50% 
Managerial - No 
Location: :United Arab Emirates-Dubai (Amdocs Site) 

Who are we?

Openet is an Amdocs Acquired company
Winner of the Deloitte Best Managed Companies Award (2017 & 2018) Openet provides the solutions and consulting services that enable service provider’s fast-track their digital journeys. Our solutions process more than 20 billion events and transactions every day and do this across more than 330 million subscribers for more than 75 service providers worldwide. We deliver the most innovative and high-performance software for these businesses to grow and evolve and we currently partner with 7 out of the 10 largest global telecommunication service providers. Openet is incredibly proud that 11% of mobile data traffic is enabled using our software.
Since its foundation in 1999, Openet has been at the forefront of telecoms software development and innovation.  Our success is signified by the many long-term relationships we have fostered with the largest, most progressive, and demanding operators across the globe.  We delight at turning innovation into business value.


Overview
Openet’s Solution Delivery team provides real-time software solutions and services to enable service providers to create new revenues from digital services and improve customer engagement. We work with our customers to deliver innovative solutions that drive value and enable change.  We deliver end to end solutions for digital OSS/BSS and network functions and Big Data solutions.  Our team comprises of highly skilled people including developers, testers, solution architects and project/program delivery leads.

In brief...

Our Professional Services Specialist role sits within the Delivery and Customer Enablement (DCE) group, whose stated purpose is to ensure Openet’s customers’ current & future success by delivering and enabling innovative, customer-centric software solutions. Solution Delivery and this role is key to our ability to deliver state of the art solutions, which support our customer’s successful transition to the world of 5G connectivity. Be a part of our journey and #beyourfuture

What will your job look like?

  • You will review the business and technical requirements with customers, providing solutions that best address the customer's needs.
  • You will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code.
  • You will provide technical support during all phases of a project and advices the customer's technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc.     
  • You will provide estimates, leading the project, developing the customizations and writing the demo scripts / storyboards.   
  • You will install and configure products in internal labs (ST), customer labs (UAT/Performance), and customer production environments.   
  • You will help us to integrate Amdocs products with third party applications within commercial customer networks.
  • You will create and deliver customized functional training to the customer as well as to other internal organizations.             
  • You will oversee end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.
  • You will perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting.
  • You will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling.           

All you need is...

  • Experience in design, integration and architecting Telco solutions preferably in the Charging domain
  • Ability to drive customer meetings to define and record the business and technical requirements
  • Review & own the Low Level Design defined by the Engineers in the team
  • Practical experience in developing in Java in a Unix environment
  • Experience with Telco interfaces such as Gx, Gy, Sy over Diameter or Nchf, Npcf over REST along and IT provisioning interfaces
  • Experience with platforms using Kubernetes, Docker and CI/CD toolset using Jenkins
  • Experience in delivering solutions into a real-time customer production environment
  • Ability to mentor and lead a team of software engineers
  • Own the quality of the delivered and deployed solution
  • Customer advocate guiding the evolution of new products and features 
  • Building and maintaining customer technical relationships

Why you will love this job:

  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field
  • Are you great at end-to-end delivery projects and working with customers? We have amazing products & solutions and large global customers. What are you waiting for? This job is for you!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce                      

reasons to work for amdocs

Card image cap Join a leading global software and services provider championing creativity and technology to build a better connected world

Card image cap Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment

Card image cap Work for a company that serves the world’s largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone

Card image cap Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony

Card image cap Help drive partnerships with some of the world’s largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud

Card image cap Immerse yourself in one of the largest end-to-end DevOps departments in our industry

Card image cap Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services

Card image cap Grow with a global leader with opportunities to develop, learn and upskill yourself

Amdocs AWARDS
 

Perks And Benefits

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Treat yourself with generous holidays gifts from Amdocs

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Access tons of complementary learning and upskilling programs to stay on top of what's new in your field

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Enjoy our generous paid parental leave policy

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Enjoy a wide range of fun company activities for you and your family

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Secure your and your family's future with Life and Disability insurance

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Take paid time off to volunteer for the causes that you're passionate about

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Explore internal mobility opportunities. Experience different roles within Amdocs

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Stay grounded with wellbeing and mediation courses, lectures and self-development tools